Chord Detector
Contact us
We answer inquiries by email, usually within 2 business days. This is our target response time rather than a guarantee.
Support, billing and privacy
Write to this address for:
- A song that came out wrong (include the song link from My songs)
- Questions about your subscription, 7-day trial, or credit pack
- Refund requests (see our Refund Policy)
- Account or personal data deletion requests (see our Privacy Policy)
- Feedback and suggestions
Legal and copyright
Write to this address for:
- Questions about our Terms of Service
- Copyright and takedown notices
- Formal legal notices
Before you write
To help us resolve your issue promptly, please include:
- The email address registered with your Chord Detector account.
- For an analysis issue, the song link from your My songs page (or the original YouTube URL / file format).
- Never include passwords, secret tokens, or payment card numbers in your email.
Security notice: We will never ask you for your password or payment card details by email. If you receive an email asking for this information, do not respond.